Grievance Redressal
Last updated: 6 October 2026
In accordance with the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, ALLTIQUE TECHNOLOGIES PRIVATE LIMITED provides the following grievance mechanism for RECOMIND.
1. How to raise a grievance
Please write to us at our principal place of business: 24/9 & 24/10, MCIE, Mathura Road, New Delhi 110044, India., with your name, account email, a description of the issue and any supporting details.
2. Timelines
We acknowledge grievances within 24 hours and aim to resolve them within 15 days of receipt.
3. Postal address
ALLTIQUE TECHNOLOGIES PRIVATE LIMITED, 24/9 & 24/10, MCIE, Mathura Road, New Delhi 110044, India.
4. Escalation
If you are not satisfied with the resolution, you may approach the Data Protection Board of India or another appropriate authority.